Terms & Conditions of Use

Minimum Purchase

There is a minimum purchase of $150 for all orders. This total does not include shipping. If the shopping cart has items less than $150, the customer will not be able to continue through checkout.

 

Registration

  • Registration is required to view prices and order.
  • Click Create Account and fill out the form to become a registered customer.
  • Customers must provide a valid resale tax id number when they register.
  • Contact your state's Department of Revenue for instructions.
  • Non-US customers can put "International" for their resale number.

 

Product Images

  • Images are taken with a high quality, digital camera.
  • All pictures are from stock and no touchups are made.
  • The images are reviewed for accuracy before being placed on the website.
  • Every computer has different color settings.
    We are not responsible for the color settings on your system.
  • The color description should be given more weight when considering ordering an item than the shades of color in the image.
  • Slight differences in color hue between the website and the physical item is possible. This is not a reason for returning the item.

 

Payment Types

  • Visa
  • MasterCard
  • Discover
  • American Express
  • Apple Pay

 

Payment Terms

  • All orders are prepaid.

Credit Cards

The site www.bandcbags.com uses the gateway payment company called "Shopify". It is a very secure company and accepts most major credit cards. The site www.bandcbags.com has set few added security option. For this reason, all buyers are required to input the CVV/CCV (Card Verification Value / Card Code Verification). This is a 3 to 4-digit number on all major credit cards. Furthermore, an order will NOT be processed if the billing does NOT match the address on the card.

 

Shipping

  • When orders are received during business hours, the workers at www.bandcbags.com will try to get the order out the same day otherwise all orders will be processed and shipped out at a maximum of two business days. Larger orders may take longer to ship out. For arrival times please visit the specified shipping carrier with the tracking number that was provided.
  • We use UPS, FedEx and USPS as our shipping method.
  • Costs vary depending on weight, size, and destination.
    There is a $3.00 handling fee on all shipments.
  • Make sure your shipping address is correct before finishing your order. Errors will cause the package to be shipped to the wrong location and give you an invalid shipping quote.
  • There is a $18.00 charge for changing the shipping address. This is the fee that the carrier charges.

 

Refused / Unclaimed Shipments

  • Refused or unclaimed packages will be charged a 30% restocking fee plus all shipping costs. UPS or FEDEX charges for both the delivery attempt and the return.
  • Refused or unclaimed packages that are re-shipped will be charged additional shipping costs, but no restocking fee.

 

Returns

  • All requests for any claims on your order must be made within 4 days (including weekends) in receipt of the merchandise, according to the tracking number.
    Any requests made after the fourth day will be refused with no exceptions.
    In all cases, reimbursements will be made by store credit, no exceptions.
    All returns will be processed through email to keep all records.
  • All requests must be submitted to sales@bandcbags.com, including your invoice number, style number, explanation of the return, and picture of the merchandise.
  • Returns must be shipped out on the next business day and a tracking number must be emailed to sales@bandcbags.com.
    Do not ship out your return prior to our authorization.
    Any unauthorized or late shipments will be rejected with no exceptions.
  • There will be no exchanges.
    If you have a missing item, once we confirm it from our records, we will give store credit for the missing amount.
  • Any type of non-defective return must be made within 4 days of receiving the merchandise and will be subject to 30% restocking fee. A store credit will be made towards your next purchase and shipping will not be reimbursed.
  • Please mention your store credit on your next purchase so we can apply this credit onto the order.
  • Order cancellations will be accepted if a written request is emailed to sales@bandcbags.com before we have processed your order.
  • Once the order is processed, your request to cancel the order will be rejected.
  • We reserve the right to discontinue business with anyone we deem to be abusing or overusing returns.
  • If you have a question about an item, contact us before purchasing.

 

Refused / Unclaimed Shipments

  • There is no warranty on merchandise sold to your customers.
  • There is no warranty on dozen pack merchandise.
  • Dozen pack merchandise that has manufacturing defects will be exchanged for credit.
  • All merchandise is examined by a picker and a packer before shipment.
  • Defective merchandise will be credited to your account for future orders.
  • If you have a credit, please include a reminder note for us when placing your next order.
  • We may ask for the defective merchandise to be returned. If we do so, we will provide additional instructions to you